Gift cards and Gift bags
We do provide gift cards and bags, please drop us a note during check out.
How do I store my sake?
Sake should be stored in the chiller at a temperature of around 3°C to 5°C. Once opened, sake oxidizes but fortunately more slowly than wine. Enjoy sake within one week of opening but the most pleasurable state of the sake will be in the first 3 days.
What is SMV?
Sake Meter Value or Nihonshu-do [日本酒度]. This value can be used as an indicator of sweetness: the higher the number the dryer the sake. The average is somewhere around +3. The sake meter value is based on the specific gravity or density of the sake, which is influenced by sugar and alcohol content. It is measured with a hydrometer. The higher the sugar content, the higher the specific gravity. As the perception of sweetness depends on many factors, like the acidity, presence of fruity aromas and personal taste, SMV might not always accurately reflect your own impression, but especially the more extreme values can be a good guide.
What is RPR?
The rice polishing ratio is the percentage of the rice that remains after the husk (outer portion) of the brown rice (all rice is brown prior to removal of the husk) is polished off. The husk and outer portion of the kernel contain more protein and fats than the inner portion of the grain. These two components can produce undesirable aromas and negative flavors in the sake. So technically, if the number of the rice polishing ratio is lower, the rice had to be polished more It usually takes 2 to 3 days to polish rice down to less than half its original size.
If the sake is made with rice that has a higher percentage of its husk and outer portion of the core milled off, then more rice will be required to make that particular sake As a result, sake made with rice that has been highly milled is usually more expensive than a sake that has been made using less polished rice. However, this does not always mean that sake made by highly milled rice is of better quality than sake made by rice that has been milled less.
When will my sake bottles arrive?
Orders from Sakeya.sg will be delivered within 24 hours. We do provide after-hours service (All deliveries are subject to stock availability and our delivery team's availability)
What if I am not at home for the delivery?
We will send an SMS when the delivery is on its way. If no one is home, please indicate where you would like us to leave the delivery ( eg. in the riser, by the door, etc..). However, we bear no responsibility if the item is damaged or goes missing.
You may also choose to schedule another delivery at $10 extra charge.
Can I change my delivery address?
Yes, you may change your delivery address before you receive the delivery confirmation email or text sent by us. Please send us an email request.
What are the delivery charges?
We provide free delivery with purchases above $100 to addresses in Singapore. We charge a flat rate of $10 per delivery for purchases less than $100.
Do you ship internationally?
We currently do not provide international shipping.
What if my order becomes an unavailable item?
In the unlikely event that a requested item is out of stock, our friendly team will notify you and recommend a substitute. If you are agreeable, we will deliver the available items when we have stock or cancel the order at your request.
Can I select a payment method?
We accept the following payment methods.
・Credit cards (VISA, MASTER, AMEX)
・Any other form of payment method, please contact us at email@example.com
Can I change my mind?
All goods sold are non-refundable or exchangeable. Customers are advised to check that orders received are in good and proper condition prior to acceptance. Should there be any discrepancies, please reject the order immediately.
Can I self-collect?
Self-collection is available. you can collect your purchase from our warehouse at 100 pasir panjang road, just drop us a note during check out.
All prices shown, are inclusive of GST.
Any other delivery questions.
For further assistance, please email firstname.lastname@example.org.